Refund policy
Exchange and Return Policy
At Samy Toys, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not, we offer a straightforward exchange and return process.
Eligibility
Items may be exchanged or returned within 14 days of the delivery date.
Exceptions
Certain promotions or exclusive offers may be subject to different return periods. These exceptions will be clearly communicated at the time of purchase.
Condition
Items must be returned in their original condition — , not broken, and with all original tags and packaging intact.
Return & Exchange Process
- By default, approved returns will be refunded to you with Shipping company
- in this case , please contact our support team directly at [samytoysme@gmail.com], and we will assist you with the process . - All toys receive and inspect with Shipping company